Opening the grown-up corner
Tap the people tab. Three number words appear on cards above a keypad of the digits one to nine — tap those three digits in order. A wrong tap deals three new words, so a small hand cannot get through by mashing.
App Support
Kids & Toddler Coloring Games Support
Official support for Kids & Toddler Coloring Games. Contact us for technical issues, privacy questions, and product help.
General support: support@synap1e.com
Privacy requests: privacy@synap1e.com
Legal inquiries: legal@synap1e.com
Typical response time: 1-2 business days
Kids & Toddler Coloring Games troubleshooting
Restoring a purchase on a new device
The app re-reads your purchases from Apple every time it launches, so a new device signed in to the same Apple Account usually unlocks on its own. If it does not, open the grown-up corner, tap the plan card, and choose Restore purchases at the foot of the page. The family unlock is one entitlement whatever plan was bought, and it supports Family Sharing.
Saving a picture
Finished pictures live in the Pictures tab. Saving one outside the app is a grown-up action behind the gate, using the iOS share sheet.
Billing and purchases
Kids & Toddler Coloring Games' family unlock is sold and billed by Apple through the App Store. Manage or cancel a plan in iOS Settings > Apple Account > Subscriptions; restore a purchase from the grown-up corner inside the app. Synap1e never sees your payment details.
What to include for faster troubleshooting
- Device model and iOS version
- App version and the screen where the issue occurred
- Steps to reproduce and expected behavior
Policies
Review our Privacy Policy and Terms of Service.