App Support
PulseBoard Support
Official support for PulseBoard. Contact us for technical issues, billing requests, privacy questions, and launch updates.
General support: support@synap1e.com
Privacy requests: privacy@synap1e.com
Legal inquiries: legal@synap1e.com
Typical response time: 1-2 business days
Billing and subscriptions
Manage or cancel subscriptions in iOS Settings > Apple Account > Subscriptions. If a purchase is not detected, use the restore purchase option in-app and contact support with your receipt details.
What to include for faster troubleshooting
- Device model and iOS version
- App version and the screen where the issue occurred
- Steps to reproduce and expected behavior
Policies
Review our Privacy Policy and Terms of Service.