Legal

Walkai Privacy Policy

Last updated: February 14, 2026

This page focuses on Walkai. For Synap1e-wide privacy details and other app addenda, visit the main Privacy Policy.

1. Scope

This policy applies to Synap1e web properties and apps. It explains what personal data we collect, why we collect it, and how you can control it.

2. Data we collect

Depending on product usage, we may collect account identifiers, support communication, usage telemetry, and app-specific content required to provide core functionality.

3. How we use data

We use data to operate services, improve reliability, answer support requests, detect abuse, and comply with legal obligations.

4. Data retention and deletion

We retain data only as long as needed for product operation, legal compliance, and user support. Deletion requests are handled through support channels.

5. App-specific addendum

Walkai addendum

Walkai may process walking activity, route, and session metadata to deliver tracking, coaching adjustments, and progress insights. You can revoke location and Health permissions at any time in iOS Settings.

6. Contact and policy links

Privacy requests: privacy@walkai.app

Support requests: support@walkai.app

Legal inquiries: legal@walkai.app

For help with app issues, visit Walkai Support. You can also review Terms of Service.