App Support
Walkai Support
Official support for Walkai. Contact us for technical issues, privacy questions, and product help.
General support: support@walkai.app
Privacy requests: privacy@walkai.app
Legal inquiries: legal@walkai.app
Typical response time: 1-2 business days
Billing and purchases
Manage or cancel subscriptions in iOS Settings > Apple Account > Subscriptions. If a purchase is not detected, use the restore purchase option in-app and contact support with your receipt details.
What to include for faster troubleshooting
- Device model and iOS version
- App version and the screen where the issue occurred
- Steps to reproduce and expected behavior
Policies
Review our Privacy Policy and Terms of Service.